Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino (Adults Only), Puerto Morelos
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Key details
About the Hotel
Carretera Federal 307 Tulum-Cancun Km 332,15, Sm31, Mz 03 77500,
Puerto Morelos,
Mexico,
CP 77500,
Quintana Roo
-
Close to Bahia Petempich Beach
Nice
6.9
6.8
/10
3.2
2.7
/5
Loved by guests
Ocean front room
Delicious meals
Attentive staff
Awesome pool
"The gym was excellent . Food was good and lots of variety"
Jennifer from United Kingdom
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"The property was very nice and clean."
Kameron from United States
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"Our upgraded Ocean front room with a terrace jacuzzi was fabulous."
chirobak from Canada
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Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino (Adults Only) is a 5-star resort-within-a-resort offering a premium Riviera Cancun getaway in Puerto Morelos, Mexico.
Luxurious Suite Accommodations
Watch the sun rise from the comfort of your premium guest suite, where you can freshen up in a double rain shower as coffee brews in the in-suite machine. Take a warm soak in your Jacuzzi tub or enjoy the exclusive amenities afforded to Diamond Club(TM) guests including the refreshing swimming pool right outside your sliding glass door.
Diverse Dining Options
Enjoy a wide selection of local and international dishes at buffet restaurant, also offering fresh fruit juices and a variety of healthy options. Have a date night at signature Ă la carte steakhouse where chefs prepare premium, juicy steaks cooked to your preference in the lively open kitchen.
Leisure Activities Available
The team of professionals has crafted enriching and enlivening activities, wellness pursuits, games, and sports for those seeking adventure at the Royalton Riviera Cancun. Sports Event Guarantee(TM) ensures you can cheer on every major international match from SCORE Sports Bar while dining on traditional pub food and celebrating with premium drinks.
Exciting Area Excursions
Steal away for locally crafted expeditions to satisfy your sense of adventures, taste for authentic cuisines, and pursuit of cultural encounters in Riviera Maya and Cancun. Visit different historical sites like the Kukulkan Temple before savouring a delicious Mexican buffet lunch at a local restaurant.
Prime Beachfront Location
Located 20 km from Cancun, Autograph Collection offers a stunning beachfront location in Puerto Morelos. The resort features a swim-up bar at the Diamond Club(TM) main pool where you can wade while cooling off with a premium drink in hand.
Must-do experiences
Visit the cenote at Dos Ojos for a stunning natural swim.
Try the Tacos de Pescado at El Faro, a local favorite!
Explore the vibrant Mercado 28 for artisan crafts and souvenirs.
Take a guided tour of Tulum's ancient ruins for breathtaking views.
Enjoy a sunset cocktail at Punta Maroma beach for a romantic vibe.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Luxury Suite Ocean View Terrace Jacuzzi
2 persons
55 m²Â
2 King Size Beds
Shower
Coffee machine
room details
Luxury Family Suite Ocean View Diamond Club
2 persons
52 m²Â
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Luxury Presidential Two Bedroom Suite Ocean View
2 persons
169 m²Â
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Luxury Presidential One Bedroom Suite Ocean View Rooftop Pool
2 persons
117 m²Â
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
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Price and Room Availability Calendar
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
Non-smoking rooms
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Locker room
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Sports & Fitness
Fitness centre
Wind surfing
Snorkelling
Tennis court
Golf course
Yoga class
Sports trainer
Fishing
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Shops/Commercial services
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Children
Babysitting/Child services
Children's buffet
Children's pool
Water slides
Children's play area
Toys
Kids club
Game room
Spa & Leisure
Infinity pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Night club
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
Royalton Riviera Cancun features a delightful mix of dining options, showcasing global cuisines and inviting ambiances. Enjoy everything from vibrant international buffets to intimate a la carte experiences, all designed to delight the palate and nourish the soul.
A wide selection of local and international dishes alongside fresh fruit juices and various healthy options. Ideal for casual family meals.
Reservation
no
Breakfast, Lunch, Dinner
Zen | Japanese Cuisine
Japanese
Ambiance
Family friendly, Modern
Key Offerings
Experience traditional Japanese flavors in a contemporary setting, perfect for families seeking a taste of Japan.
Reservation
no
Dinner
Hunter Steakhouse | Authentic Steakhouse
Steakhouse
Ambiance
Family friendly, Modern
Key Offerings
Savor premium, juicy steaks expertly prepared in an open kitchen, creating a dynamic dining experience.
Reservation
recommended
Dinner
Grazie Italian Trattoria | Italian Cuisine
Italian
Ambiance
Family friendly, Modern
Key Offerings
Indulge in classic Italian dishes crafted with seasonal ingredients, perfect for a leisurely lunch or dinner with family.
Reservation
no
Lunch, Dinner
Caribbean Grill | Caribbean Cuisine
Caribbean
Ambiance
Family friendly
Key Offerings
Enjoy the vibrant flavors of the Caribbean with dishes that showcase local ingredients, all in a relaxed setting.
Reservation
no
Lunch, Dinner
Agave | Mexican Cuisine
Mexican
Ambiance
Key Offerings
Relish authentic Mexican flavors with a delightful breakfast and a flavorful dinner menu.
Reservation
no
Breakfast, Dinner
Armadillo | Tex-Mex Cuisine
Tex-Mex
Ambiance
Family friendly, Modern
Key Offerings
A fusion of Texan and Mexican flavors, perfect for relaxed family lunches or dinners.
Reservation
no
Lunch, Dinner
Taj | Indian Cuisine
Indian
Ambiance
Family friendly, Modern
Key Offerings
Immerse in a world of aromatic spices with a variety of meat, seafood, and vegetarian dishes for dinner.
Reservation
recommended
Dinner
Score Bar | American
American
Ambiance
Key Offerings
A casual spot to unwind and enjoy a range of American fare in a welcoming atmosphere.
Reservation
no
C/X Culinary Experience ($)
Ambiance
Modern
Key Offerings
An exclusive dining experience that merges culinary artistry with a stylish atmosphere, priced as a premium offering.
Reservation
recommended
Dinner
Location
Carretera Federal 307 Tulum-Cancun Km 332,15, Sm31, Mz 03 77500,
Puerto Morelos,
Mexico,
CP 77500,
Quintana Roo
Map view
Carretera Federal 307 Tulum-Cancun Km 332,15, Sm31, Mz 03 77500,
Puerto Morelos,
Mexico,
CP 77500,
Quintana Roo
City landmarks
Landmark
Bahia Petempich Beach
2.7
km
Landmark
Petempich Bay
3.7
km
Landmark
The Kay Club
3.9
km
Landmark
Moon Palace
4.7
km
Landmark
Puerto Morelos National Marine Park
4.8
km
Landmark
Moon Palace Golf Club
4.8
km
Spa Centre
Spa
4.8
km
Landmark
Piston Pueblo
5.3
km
Restaurants
Armadillo
140 m
Carretera Federal 307 Cancun-Playa del Carmen
Explore Puerto Morelos
Explore Nearby Experiences
Top Attractions
Activities
Dining
Entertainment
Bahia Petempich Beach
10-minute drive
Stunning beach known for its calm waters and perfect for swimming, it offers beautiful sunset views and relaxing vibes.
Puerto Morelos National Marine Park
10-minute drive
A protected marine area rich in coral reefs, great for snorkeling and diving, showcasing diverse marine life.
Snorkeling Tours
10-minute drive
Guided snorkeling trips to coral reefs nearby; rentals available on-site, ideal for adventure seekers and nature lovers.
Relaxation at Local Spas
10-minute drive
Serene spa services including massages and wellness therapies available within driving distance, perfect for unwinding.
Armadillo
5-minute walk
Casual atmosphere featuring delicious local dishes, known for its fresh seafood and vibrant decor; reservations recommended.
Moon Palace Restaurants
10-minute drive
Variety of dining options from international cuisine to local fare, excellent ambiance, perfect for a fine dining experience.
Local Nightlife
10-minute drive
Vibrant bars and lounges nearby offering live music and dancing, a great spot for evening relaxation and fun.
Piston Pueblo
15-minute drive
Family-friendly venue hosting live shows and entertainment events, perfect for a memorable night out with loved ones.
Getting around
City Centre
Puerto Morelos18 min
 ·Â
11.5
km
Airports
Cancun International Airport (CUN)25 min
 ·Â
16.4
km
Isla Mujeres, Quintana Roo (ISJ)67 min
 ·Â
44.2
km
Reviews and Ratings
Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
6.9
6.9/10 based on 197 reviews
Tony
United States,
AprilÂ
2025
6.2/10
My stay at Royalton Riviera Cancun was mixed. While the food was generally satisfying and the pools were enjoyable, I experienced significant issues with the check-in process and room cleanliness. The inconsistent service from the staff and chaotic dining reservations were disappointing, making the all-inclusive experience less appealing than expected.
Rooms
5.0
I booked a room with two queen beds but was given a king. The sofa bed was uncomfortable and the overall cleanliness left much to be desired.
Service
5.0
Service was inconsistent; while some staff were friendly, others were dismissive or unhelpful, particularly during busy times.
Location
7.0
The resort's location is great, close to the beach and within easy reach of the Cancun airport.
Dining
6.0
Dining options were often limited, with long waits despite the restaurants not being fully booked, and we faced additional charges to secure reservations.
Facilities
6.0
The facilities had potential but were marred by maintenance issues; some areas seemed outdated and in need of upkeep.
Wendy
United States,
DecemberÂ
2024
5.0/10
I had mixed feelings about my week-long stay. The resort is massive and beautifully designed, but I faced some inconveniences that really impacted my experience, like the limited adult-only restaurant options and a constant push to book more services. The friendly staff and diverse food choices were highlights, though the cleanliness wasn't up to par, which was disappointing.
Rooms
6.0
My room was decent but had issues like a musty smell and a shower door that creaked loudly. The maid service provided clean towels and sheets, but I expected more attention to detail.
Service
7.0
The staff was friendly and attentive, always ready to help with requests. But the persistent sales pressure from employees made it hard to enjoy my stay.
Location
8.0
The resort is conveniently located, easily accessible from Cancun airport, nestled right on the beach. However, it felt a bit isolated from nearby attractions.
Dining
6.0
Dining options were varied, with the buffet having the most satisfying food. Some restaurants had long waits and mediocre dishes, while the better meals were pricey.
Facilities
7.0
The pools were enjoyable, but cleanliness was sometimes lacking. It also seemed like there needed to be more shaded areas for lounging comfortably.
John
United States,
NovemberÂ
2024
7.2/10
My stay at Royalton Riviera Cancun was a mix of positives and negatives. The vibrant atmosphere and quality staff made for an enjoyable experience, but issues like inconsistent food quality and maintenance left something to be desired. While I appreciated the clean facilities and friendly service, I felt the overall quality was lacking in certain areas, which makes me hesitant to return.
Rooms
8.0
My room was kept quite clean and had a lovely jacuzzi tub on the balcony, which I really enjoyed. However, there were some minor maintenance issues that were fixed quickly.
Service
8.0
The staff was friendly and always checked in to see if I needed anything, which I appreciated. Some days, things could get slow, especially with busy dining reservations.
Location
9.0
The resort is beautifully located on the beach, with easy access to the Cancun airport. It's almost like a bustling little community, close to dining and entertainment options.
Dining
7.0
While the buffet offered a variety of fresh meals and the service was excellent (shout out to Orlando at Marche!), some dining experiences were hit or miss, which was disappointing.
Facilities
7.0
The facilities included great pools and a well-equipped gym. However, I encountered some issues with the spa services that could be improved.
Nancy
United States,
OctoberÂ
2024
6.2/10
My stay at Royalton Riviera Cancun was a mixed bag. While the room was clean and the staff friendly, I was disappointed with several aspects including the dining experiences and maintenance issues. The resort had a beautiful beachside location, but some areas were clearly in need of attention, which affected my overall experience.
Rooms
5.0
I stayed in a Luxury Junior Suite Swim Out, which was spacious and included great amenities. However, I encountered issues with cleanliness and maintenance, including a room that initially had an unclean feel.
Service
5.0
Service varied throughout my stay. Some staff members were attentive and friendly, while others seemed overwhelmed and unhelpful, especially during check-in and dining reservations.
Location
8.0
The resort is ideally located near the beach, which allowed for beautiful daily walks. It was also conveniently close to the Cancun airport, making our arrival and departure easy.
Dining
5.0
I was disappointed with the dining options. While the Italian restaurant offered good lunch options, the main dining areas were often cold, and some experiences felt less than 'all-inclusive' due to upselling tactics.
Facilities
5.0
The facilities showed signs of maintenance work, but some areas were still lacking cleanliness and upkeep. There was also a constant presence of mosquitoes, which was a discomfort during my stay.
Joshua
United States,
OctoberÂ
2024
6.2/10
I had an amazing stay at Royalton Riviera Cancun, but there were a few things worth mentioning. The staff provided really good service, making my experience good, and the food was surprisingly good for an all-inclusive resort. However, I did notice that the pool area had a slight swampy smell at times, which detracted from the overall ambiance.
Rooms
9.0
My swim-up room in the hideaway section was beautiful and provided direct access to the pool. I would recommend this option for the privacy and convenience it offered.
Service
10.0
The service was excellent throughout my stay. Staff like Joey and Saul made sure I felt well taken care of, and my requests were met promptly.
Location
8.0
The resort is conveniently located near Cancun airport. However, getting around outside of the resort can be tricky due to high taxi prices.
Dining
8.0
I was pleasantly surprised by the food quality, especially at the Mexican and Italian restaurants. The buffet was decent, though it could be repetitive after a while.
Facilities
7.0
The amenities were impressive, including multiple pools, bars, and nightly entertainment. However, the cleanliness of the pool area could be improved as I noticed an oily film on the water.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
At the hotel Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino (Adults Only) guests are invited to a full breakfast served for free.Â
About Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino (Adults Only)
What is the distance from Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino (Adults Only) to Cancun International Airport?
The hotel is approximately 14 km from Cancun International Airport, which is about a 20-minute drive.
Are there on-site dining options at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino (Adults Only)?
The hotel features 10 restaurants offering a variety of cuisines including American, Caribbean, and Indian.
What recreational activities can I enjoy at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino (Adults Only)?
Guests can participate in activities such as tennis, snorkelling, fishing, and enjoy the water park.
Is there a private beach area at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino (Adults Only)?
Yes, the hotel offers a private beach area with dedicated waiter service for guests.
What are the check-in and check-out times at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino (Adults Only)?
Check-in is at 15:00 and check-out is by 12:00.
Is parking available at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino (Adults Only)?
The hotel provides free private parking on-site without the need for a reservation.
What room amenities are offered at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino (Adults Only)?
Rooms are equipped with air conditioning, a flat-screen TV, a coffee machine, and a safety deposit box.
Can guests enjoy breakfast at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino (Adults Only)?
Yes, breakfast options available include buffet, continental, and American styles.
What languages do the staff speak at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino (Adults Only)?
The staff speaks multiple languages including English and Spanish.
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