Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino (Adults Only), Puerto Morelos ~ Discover room options, reviews & pricing

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About the Hotel

Carretera Federal 307 Tulum-Cancun Km 332,15, Sm31, Mz 03 77500, Puerto Morelos, Mexico, CP 77500

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino offers a spa center, wellness center, and outdoor pool 12.5 miles from Cancun. This adults-only resort provides Diamond Club™ facilities with exclusive á la carte restaurants, private bars, and a secluded beach area.

Premium Suite Features

The Autograph Collection rooms feature a double rain shower, coffee machine, and Jacuzzi tub. Diamond Club™ guests receive access to the refreshing swimming pool right outside their sliding glass door.

Global Dining Options

A menu of fresh ceviche, smoothies, and grilled seafood is available throughout the day. The buffet restaurant serves international dishes with fresh fruit juices, while the modern Indian restaurant offers meat, seafood, and vegetarian options.

Sports and Bars

Sports Event Guarantee™ lets guests watch international matches at SCORE Sports Bar. The Aquarius bar serves premium liquor drinks, while the Diamond Club™ main pool features a swim-up bar.

Strategic Beach Location

Located in Puerto Morelos, Royalton Riviera Cancun Resort & Casino sits 12.5 miles from Cancun. The property provides access to Bahia Petempich Beach 1.5 miles away.

“This beautiful beachfront resort is conveniently close to Cancun airport!”view full review

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“Truly enjoyable experience filled with fun and relaxation!” view full review

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

At the hotel Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino (Adults Only) guests are invited to a full breakfast served for free.

There are no cots provided in a room.

Pets are not allowed.

Number of floors:4

Number of rooms:839

Former name

royalton riviera cancun resort & spa (adults only)

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Luxury Junior Suite Ocean View

Max:

5 persons

560 sq. feet

Bed options:

2 King Size Beds

Sea view

Shower

Coffee machine

room details

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Luxury Junior Suite Swim Out

Max:

3 persons

560 sq. feet

Bed options:

2 King Size Beds

Pool view

Shower

Private pool

room details

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Luxury Suite Ocean View Terrace Jacuzzi

Max:

4 persons

595 sq. feet

Bed options:

2 King Size Beds

Sea view

Shower

Coffee machine

room details

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Getting around

Check out the full range of transport modes

City Centre

Puerto Morelos 7.1 mi

Airports

Cancun (CUN) 10.2 mi

Isla Mujeres (ISJ) 27.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

Valet parking

24-hour services

24-hour reception

Babysitting

Babysitting/Child services

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Locker room
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop

Sports & Fitness

Fitness centre
Wind surfing
Snorkelling
Tennis court
Golf course
Yoga class
Sports trainer
Fishing

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Shops/Commercial services

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Special diet menus

Business

Business centre
Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's buffet
Children's pool
Water slides
Children's play area
Toys
Kids club
Game room

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Night club
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Carretera Federal 307 Tulum-Cancun Km 332,15, Sm31, Mz 03 77500, Puerto Morelos, Mexico, CP 77500

Map view

Carretera Federal 307 Tulum-Cancun Km 332,15, Sm31, Mz 03 77500, Puerto Morelos, Mexico, CP 77500

City landmarks

Bahia Petempich Beach

1.7 mi

Petempich Bay

2.3 mi

Unnamed Road

The Kay Club

2.4 mi

Moon Palace

2.9 mi

Puerto Morelos National Marine Park

3.0 mi

Moon Palace Golf Club

3.0 mi

Spa Centre

Spa

3.0 mi

Carr. Cancun - Tulum

Piston Pueblo

3.3 mi

Restaurants

Armadillo

500 ft

Carretera Federal 307 Cancun-Playa del Carmen

Reviews and Ratings

Feedback from previous guests about their experience.

60%

were satisfied with the hotel and would gladly return

6.0/10

Guest rating

Rooms

6.6

Location

8.0

Service

7.0

Dining

6.4

Tony

United States, April 2025

6.2/10

My stay at Royalton Riviera Cancun was mixed. While the food was generally satisfying and the pools were enjoyable, I experienced significant issues with the check-in process and room cleanliness. The inconsistent service from the staff and chaotic dining reservations were disappointing, making the all-inclusive experience less appealing than expected.

Rooms

5.0

I booked a room with two queen beds but was given a king. The sofa bed was uncomfortable and the overall cleanliness left much to be desired.

Service

5.0

Service was inconsistent; while some staff were friendly, others were dismissive or unhelpful, particularly during busy times.

Location

7.0

The resort's location is great, close to the beach and within easy reach of the Cancun airport.

Dining

6.0

Dining options were often limited, with long waits despite the restaurants not being fully booked, and we faced additional charges to secure reservations.

Facilities

6.0

The facilities had potential but were marred by maintenance issues; some areas seemed outdated and in need of upkeep.

Wendy

United States, December 2024

5.0/10

I had mixed feelings about my week-long stay. The resort is massive and beautifully designed, but I faced some inconveniences that really impacted my experience, like the limited adult-only restaurant options and a constant push to book more services. The friendly staff and diverse food choices were highlights, though the cleanliness wasn't up to par, which was disappointing.

Rooms

6.0

My room was decent but had issues like a musty smell and a shower door that creaked loudly. The maid service provided clean towels and sheets, but I expected more attention to detail.

Service

7.0

The staff was friendly and attentive, always ready to help with requests. But the persistent sales pressure from employees made it hard to enjoy my stay.

Location

8.0

The resort is conveniently located, easily accessible from Cancun airport, nestled right on the beach. However, it felt a bit isolated from nearby attractions.

Dining

6.0

Dining options were varied, with the buffet having the most satisfying food. Some restaurants had long waits and mediocre dishes, while the better meals were pricey.

Facilities

7.0

The pools were enjoyable, but cleanliness was sometimes lacking. It also seemed like there needed to be more shaded areas for lounging comfortably.

John

United States, November 2024

7.2/10

My stay at Royalton Riviera Cancun was a mix of positives and negatives. The vibrant atmosphere and quality staff made for an enjoyable experience, but issues like inconsistent food quality and maintenance left something to be desired. While I appreciated the clean facilities and friendly service, I felt the overall quality was lacking in certain areas, which makes me hesitant to return.

Rooms

8.0

My room was kept quite clean and had a lovely jacuzzi tub on the balcony, which I really enjoyed. However, there were some minor maintenance issues that were fixed quickly.

Service

8.0

The staff was friendly and always checked in to see if I needed anything, which I appreciated. Some days, things could get slow, especially with busy dining reservations.

Location

9.0

The resort is beautifully located on the beach, with easy access to the Cancun airport. It's almost like a bustling little community, close to dining and entertainment options.

Dining

7.0

While the buffet offered a variety of fresh meals and the service was excellent (shout out to Orlando at Marche!), some dining experiences were hit or miss, which was disappointing.

Facilities

7.0

The facilities included great pools and a well-equipped gym. However, I encountered some issues with the spa services that could be improved.

Nancy

United States, October 2024

6.2/10

My stay at Royalton Riviera Cancun was a mixed bag. While the room was clean and the staff friendly, I was disappointed with several aspects including the dining experiences and maintenance issues. The resort had a beautiful beachside location, but some areas were clearly in need of attention, which affected my overall experience.

Rooms

5.0

I stayed in a Luxury Junior Suite Swim Out, which was spacious and included great amenities. However, I encountered issues with cleanliness and maintenance, including a room that initially had an unclean feel.

Service

5.0

Service varied throughout my stay. Some staff members were attentive and friendly, while others seemed overwhelmed and unhelpful, especially during check-in and dining reservations.

Location

8.0

The resort is ideally located near the beach, which allowed for beautiful daily walks. It was also conveniently close to the Cancun airport, making our arrival and departure easy.

Dining

5.0

I was disappointed with the dining options. While the Italian restaurant offered good lunch options, the main dining areas were often cold, and some experiences felt less than 'all-inclusive' due to upselling tactics.

Facilities

5.0

The facilities showed signs of maintenance work, but some areas were still lacking cleanliness and upkeep. There was also a constant presence of mosquitoes, which was a discomfort during my stay.

Joshua

United States, October 2024

6.2/10

I had an amazing stay at Royalton Riviera Cancun, but there were a few things worth mentioning. The staff provided really good service, making my experience good, and the food was surprisingly good for an all-inclusive resort. However, I did notice that the pool area had a slight swampy smell at times, which detracted from the overall ambiance.

Rooms

9.0

My swim-up room in the hideaway section was beautiful and provided direct access to the pool. I would recommend this option for the privacy and convenience it offered.

Service

10.0

The service was excellent throughout my stay. Staff like Joey and Saul made sure I felt well taken care of, and my requests were met promptly.

Location

8.0

The resort is conveniently located near Cancun airport. However, getting around outside of the resort can be tricky due to high taxi prices.

Dining

8.0

I was pleasantly surprised by the food quality, especially at the Mexican and Italian restaurants. The buffet was decent, though it could be repetitive after a while.

Facilities

7.0

The amenities were impressive, including multiple pools, bars, and nightly entertainment. However, the cleanliness of the pool area could be improved as I noticed an oily film on the water.